The Next Consumer: Gen Z

The clearest proof of what they will pay for is a three-year-old brand with ten products that just sold for a billion dollars.

All Insights

Gen Z is the next consumer, and they are not waiting for permission. Their spending power is projected to reach roughly $12 trillion by 2030, according to NIQ's Spend Z report, and this cohort already represents about a quarter of the global population. That scale changes the math for every category. But scale is the easy part of the story. The harder, more useful truth is how Gen Z decides.

Consider Rhode. Hailey Bieber launched it in 2022 with a tight range of skin-focused products, sold direct to consumer, with no traditional retail behind it. Three years later, e.l.f. Beauty acquired it in a deal worth up to $1 billion, on the back of roughly $212 million in net sales from about ten products. No stores. A billion-dollar outcome, built almost entirely on how a young audience discovers, trusts, and talks about a brand. That is the next consumer creating value, and it is a preview of the rules for 2026.

They move. 48% of Gen Z say they are more likely to switch brands based on cost or value, per Dentsu's 2026 research. Loyalty is no longer a default setting you inherit. It is earned every quarter, and it is lost the moment a brand feels like it is coasting. The same study found 61% of Gen Z believe social media beats traditional retail for discovering products, which means the first impression of your brand is rarely your store or your homepage. It is a fifteen second clip you did not produce.

Four shifts are defining the 2026 Gen Z consumer, and each one rewards conviction over noise.

  1. Values move real money. Gen Z scrutinizes claims, and the market now pays out for the ones that hold up. Analysis from NIQ's 2024 research on sustainability claims found that products carrying credible eco claims showed the strongest year-over-year growth in units sold, especially those with more than one such claim, while products with three or more eco claims delivered the highest revenue growth in their categories. The market is rewarding credibility, not packaging. Anthony Saniger has been blunt about where this goes. "Brands that are not built on a foundation of sustainable practices will fail." The growth gap is the proof.

  2. Premium is back, but selectively. NIQ's Consumer Outlook: Guide to 2026 tracked a clear move toward premium store brands, with the share of shoppers buying premium up 19% in the UK and 13% in Germany. Gen Z is not trading down across the board. They trade up where it matters to them and trade off everywhere else. Rhode is the tell: accessibly priced, yet treated as a prestige object worth waiting for, because it earns the premium in meaning rather than markup. Know which one you are.

  3. Discovery moved, and it is not coming back. When 61% of a generation trusts a feed over a shelf, your brand is being judged by people who will never read your About page. Rhode is the clearest proof of the new order. Last year it became the number one skincare brand in earned media value, with 367% year-over-year growth, and reached a billion-dollar valuation as an online-only, direct-to-consumer brand. The same logic powers brands like Little Words Project and Live The Process, whose ideas travel without a media budget attached. The fix is not more content. It is a point of view sharp enough to survive a scroll.

  4. Switching is the new normal. With nearly half of Gen Z ready to leave on value, retention is a creative challenge, not a discount one. Rhode held its audience by making membership in the brand feel like an identity rather than a transaction, the same way The RealReal and Goodnest hold attention by making the relationship feel like a choice the customer keeps making, not a contract they forgot to cancel.

Gen Z is generous with brands that mean something and ruthless with brands that mean nothing. Rhode did not win because it was cheap or loud. It won because a generation believed in it enough to make it worth a billion dollars. Pick a side and build for it.